Take a SECOND Look at Some Basics
Most property managers are always checking rates, taxes and commissions. Entering payments correctly and running the Deposit report are also part of the daily routine. Unfortunately steps 6, 7 and 8 often get taken for granted. Take a moment and review these important steps:
6. Integrated credit card processing is convenient for both you and your guest. You can enter credit cards and process payments as well as refunds when necessary. But ALL transactions should be reviewed. The property manager should always check the list of transactions on the Deposit Report with the list of transactions deposited in the Bank. Your merchant processor can assist you in running your online credit card report.
7. Have you checked all the Owner Statements again? Often we get calls about issues on owner statements that could have been corrected easily BEFORE the finalize process.
8. Everyone wants to get to step 8 which always makes the owners happy! And all the steps leading up to the Finalize help contribute to their happiness and your success!
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