RMS Newsletter October 2010

Greetings from RMS!

The 2010 summer season flew by with many of you telling us business was booming and some of you too busy to call in!  Now that fall is here you may want to consider evaluating your system and how you might use RMS to raise efficiency and increase profits.  Are you using Advanced Accounting, Maintenance Work Orders or Online Booking?  Please give us a call if you would like to add one of these modules to your existing system or if you have any questions.
 
Our recent customer satisfaction survey allowed us to find out just what  you think.  Please look for a follow up e-mail from us to allow you to respond with more detail about why you gave us a specific score.  We loved the rave reviews but we always appreciate the suggestions too.  Good software is never finished.
 
Post Cards from the Edge
 
Wouldn't you like all your guests to fall in love with your resort and tell their friends and family and keep coming back year after year?  Send us a picture of your sweet vacation spot.  We will publish one picture from one of our valued AdvancedCare Members  in the next RMS Newsletter with a link to your web site. 
 
The more links you have published to your website the more traffic you you will get!  Your success is our success.
 
Keeping Up With Maintenance
Now is a good time to assess  your units for upcoming maintenance. You can print out an owner listing with unit information from Owner Reports on the Reports Menu of RMS.  Your owners are your most important customers.  Use RMS to help you stay organized and devise a plan to winterize or make repairs in units during your low season.  Start planning now by entering charges if they are not already entered or utilize recurring fees. 
A monthly or seasonal maintenance fee could be set up as a recurring fee.  Enter the recurring fee information in the Recurring Fees file including the post dates and the v
endor associated with the charge.  The recurring fee is then assigned in the unit file.  Run the recurring fees utility, Post Recurring Fees, from the accounting menu when you are ready to charge the owner.  Do not run this utility twice or you will charge the owner twice!  This option is available with Advanced Accounting.
 
Reports in RMS
Are you ready to change your rates or evaluate your seasons?  The Rental Rates Listing can assist you with this task.  It is located under the Unit Reports menu on the Main Reports screen.  Use this report to see rates for each year you are booking reservations in RMS.  You can print or view this report. 
If you decide to change or raise rates they must be changed in the Rate File.  Seasons must be edited in the Seasons File.

As you look over your year, you may want to take a peek at some end of year reports or just check on some of your rentals bookings for one or all units.  The Unit Nights Gross report, also located on the Unit Reports menu is a good way to look at each units calendar.  The number of nights and rental amounts for a selected year will total.
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19 October 2010, 19:06