Owner Memos

Get a Message to your Owners


The Resort Management System has an option for you to email all of your Owners a quick memo.  Imagine how this can be used for you to communicate effectively to owners about impending storms, changes in policy, contract renewal or upcoming maintenance opportunities!
When you need to communicate with your Owners use the Owner Memo and quickly email or print out your custom designed letter from RMS.  Owners and their assests are IMPORTANT and communication with them is key, 

Here is how you do it:

  1. Go to Utilities>User Designed Letters>Owner Memo.
  2. Write your letter.
  3. You may also upload an htm or html letter and upload to Custom Letters using RMS Files.
  4. Go to Reports>Owner>Owner Custom Letter/Labels.
  5. For Owner units to print choose "Units".  This will send a letter to Owners who are assigned to units and will leave off old owners you may still have on file.
  6. Which to print?  Choose "Custom Letter".
  7. Letter Output? Choose your preference, typically email.
  8. Letter to Print? Owner Memo
  9. Letter per Unit? Choose "Yes" if you want to send two letters to an owner that has two units.  If you choose "No" then an owner with more than one property in your system will get only one letter.

Please let us know if you need further assistance with this option in RMS.  It's a great way to get the word out quick to your owners about items that may need fast action such as storm preparations, or even annual reminders. 

For help with custom letters or uploading a letter please give us a call 1-843-795-4110 or submit a ticket at ResortPilot.com.


03 November 2016, 13:17