RMS Newletter May 2010
RMS Provides the Tools You Need!
RMS provides you with the tools you need to successfully manage the complexities of your business. Just taking a reservation involves a detailed process that RMS can simplify. By taking the time to understand how to use your RMS to its potential you save time and offer a better quality of service to your guests and owners. Are you putting RMS to work for you? Here are some ways to take advantage of the powerful Reservation System RMS has to offer:
Know how to pick your method of booking a reservation in RMS.
Use Reservation by Search for when the guest has particular preferences and enter their search criteria. Use Reservation by Unit for guests who know what unit they want to book and you already know it's available or for Owner Reservations. Use the Unit Calendar to see availability when a guest already knows which unit to request. For those users who are more visual, use the colorful Tape Chart and take advantage of the filtering option for properties to book a reservation viewing 39 days of availability.
Use Reservation by Search for when the guest has particular preferences and enter their search criteria. Use Reservation by Unit for guests who know what unit they want to book and you already know it's available or for Owner Reservations. Use the Unit Calendar to see availability when a guest already knows which unit to request. For those users who are more visual, use the colorful Tape Chart and take advantage of the filtering option for properties to book a reservation viewing 39 days of availability.
Know how to post payments to reservations.
Reservation payments may be posted using the link from the Reservation View screen or use the Reservation Payments icon from the Reservation Navigation menu and post a series or reservations while RMS totals your number of entries and the amount. When payments are posted the operators initials are required. A transaction note will automatically be created. Travel insurance can be tagged as paid and a receipt can also be printed from the Reservation payments screen.
Know how to report your reservation information.
Reporting in RMS is one of the most powerful tools you possess. Inhouse reports used to assist you in management as well as Owner Reports and Guest correspondence are essential to your business. Make the most of your built-in reports. Over a hundred reports already exist in RMS, but if you need a Custom Report, assistance is available to create a query for the information you require. Reporting in RMS is so vast, we will be doing a series on RMS Reports You Need to Know. See the article below and watch for more articles about RMS Reports in the next RMS Newsletter or Hot Tips E-mail.
Owner Reservation Listing
The Owner Reservation Listing is a list of all future reservations in a unit. It is often sent to the owner on a monthly or periodic basis, and it can be printed or e-mailed.
To print this report by unit, go to the Unit Calendar on the Reservation Menu and select a unit. Use the Printer Icon button to generate a reservation listing for that unit. This report can be printed or e-mailed to the owner from this screen. This listing does not include archived reservations.
To print the names on the Owner Reservation Listing Report, go to Information to Print in the Control File, then Owner Reports Information to print and make sure [yes] is selected for Print Resv Name on Owner Reservation Listing. If you do not want the names to print out on this report then select [No]. If you are using HTML letters the Owner Reservation Listing is a User Defined Letter. The merge tags for this report are
**ORL:RESV.P.NO.PEOPLE.NO.NAME** for the list that does not include guests names and
**ORL:RESV.COLUMN** for a listing that does include names of guests.
To run this report, choose the Owner Reservation Listing option on the Owner Reports Menu.
To print this report by unit, go to the Unit Calendar on the Reservation Menu and select a unit. Use the Printer Icon button to generate a reservation listing for that unit. This report can be printed or e-mailed to the owner from this screen. This listing does not include archived reservations.
To print the names on the Owner Reservation Listing Report, go to Information to Print in the Control File, then Owner Reports Information to print and make sure [yes] is selected for Print Resv Name on Owner Reservation Listing. If you do not want the names to print out on this report then select [No]. If you are using HTML letters the Owner Reservation Listing is a User Defined Letter. The merge tags for this report are
**ORL:RESV.P.NO.PEOPLE.NO.NAME** for the list that does not include guests names and
**ORL:RESV.COLUMN** for a listing that does include names of guests.
