RMS, RDP, IPAD and APPS?

Yes, you can access your Hosted RMS from your IPAD!  Here's how it works:

Hosted RMS runs within a program called Remote Desktop.  Remote Desktop allows you to access your RMS from anywhere as long as you have an internet connection on your PC and a Remote Desktop Connection.  (Your RDC) 

Since RDC is a Windows program and IPAD is an APPLE product you will have to download an app (short for application software) to perform the task of running Remote Desktop on your IPAD device.

Here are some links to apps:

(Android) http://www.xtralogic.com/rdpclient.shtml
(IPAD) http://itunes.apple.com/us/app/irdesktop/id311467740?mt=8
(IPAD) http://itunes.apple.com/us/app/itap-rdp-remote-desktop-for/id317062064?mt=8

A small fee may be charged to download these apps.

Correspondence in RMS

Letters in RMS are found in the Utilities menu, User Designed Letters. RMS comes with stock letters that can be used as templates for you to edit or modify as needed.  These letters may be created by you  in html and then uploaded to your RMS.  You can upload your logo to your RMS so that it may be in your letter as well.  Your letters should reflect the character and personality of your resort or property management business. 

Letters in RMS are assigned a specific job or task.  Confirmations provide a  way for you to offer a prompt response to your guest validating their booking and reassuring them with documentation of their transaction with you.  Likewise, the Guest License Agreement further establishes the promise of their visit and not just what to expect from you but what you expect from them.  Some companies only use these two letters, but RMS has more!

RMS has a Deposit Confirmation letter and if the guest fails to send the required deposit or final balance in time, you can send the UnConfirmed Reservation letter.  There are three Prior Reservation Letters as well as a Final Instructions Letter that may be used to correspond with the guest before they arrive.

In addition to all these RMS has a Reservation Form Letter that you can create in Custom Letters that can be for any task you want.  It can be available to you from the Reservation View, Print/Email Option so that it can be sent when it's needed.  The Reservation Form letter is for whatever task you designate and is available to go to any guest easily.  Any number of these type of letters can be created in RMS!

To write your own Reservation Form letter go to the User Designed Letters Screen. Click on 'Custom letters' and then click 'New' to start a new letter.  RMS will assign the letter a number and then you select the type "Reservation Form Letter".  We recently had an RMS user copy and paste the 'A' confirmation letter into this form and modify it slightly to send to only reservations that were last minute bookings.

If you have a handy tip or way you are using RMS that you would like to share.  Drop us an email:  This e-mail address is being protected from spambots. You need JavaScript enabled to view it.    This e-mail address is being protected from spambots. You need JavaScript enabled to view it. .  We would love to hear from you!

Webinar Followup

Thanks to all of you who attended the VRP and RMS seminars.  We hope you learned some ways to simplify and save with credit card processing in RMS!